Key insights

• AI Products and Company Manifesto

  • 🤖 The company has introduced new AI products like Funnel AI, Workflow AI, and Voice AI, bundling them to create an 'AI employee' to handle various tasks. A demo of Voice AI was also showcased, and the company's manifesto was shared, emphasizing speed, product delivery, customer care, and financial impact.

• Payments, Documents, and Community Focus

  • 💳 The platform offers native integrations for payments, new features for documents and contracts, enhanced invoicing options, expanded mobile payment capabilities, and improved product development.
  • 🤝 The focus on communities has led to the creation of new features and success stories, including the introduction of a new public community called GoLabs and the sharing of success stories like Latino Creatives' impressive growth and revenue generation.

• App Features and Integrations

  • 📊 The app has undergone updates in analytics, email enhancements, sales-related updates, Ecom features, and payment integrations to improve user experience and provide more functionality for clients and businesses.

• Calendar and Workflow Management System Updates

  • 🗓️ Various updates and enhancements to the calendar and workflow management system, including email templates, AI reputation management, appointment notes, multi-calendar support, various integrations, and visual workflow logs have been introduced.

• Advanced Features and Enhancements

  • ⚙️ HighLevel has introduced numerous advanced features including custom objects, contact associations, import contexts and opportunities simultaneously, custom email reports, Google Drive media and integration, recurring tasks, enhanced dashboard, themes, comparison metrics, and customized group SMS.
  • 🛠️ Additional improvements like smart list views, ads manager, chat widget enhancements, virtual business support, quiz builder, prospecting tool enhancements, traffic driving features, blog post importer, WordPress templates, online listings expansion, and affiliate manager enhancements have been implemented.

• Investments and Improvements

  • 💡 HighLevel is investing in QA, documentation, support AI, Marketplace community, internationalization, and partnerships to enhance user experience and expand its offerings.
  • 🗺️ The company is prioritizing internationalization, adding accurate translations, communication providers, and reaching out to affiliates in different markets.
  • 💰 Investments also include developments such as new UI design system, added features in the marketplace, expanded workflow actions and elements, and partnerships with WordPress hosting and SEO capability.

• HighLevel's Growth and Achievements

  • 📈 HighLevel has grown to over 1500 employees in 17 countries and serves 990,000 customers, empowering over 2.5 million businesses daily with billions of leads, opportunities, and appointment bookings.
  • 🏆 The company has invested in user experience and design for the app, addressed niche-specific prioritization and program management for customer success, and focused on performance improvements including funnel and API speed, infrastructure, and security enhancements.

Q&A

• What new community and AI products are introduced by HighLevel?

  HighLevel has launched a public community called GoLabs to drive traffic to communities and introduced new AI products like Funnel AI, Workflow AI, and Voice AI, bundled to create an 'AI employee' to handle various tasks. The company's manifesto emphasizing speed, product delivery, customer care, and financial impact has also been shared.

• What new features and integrations are introduced in HighLevel's app?

  New features and integrations in the app include in-depth analytics for WhatsApp, email enhancements, sales-related updates, Ecom features, payment integrations, documents, contracts, mobile payment capabilities, and product development enhancements.

• What updates have been made to the calendar and workflow management system?

  HighLevel has made updates to the calendar and workflow management system, introducing email templates, AI reputation management, appointment notes, multi-calendar support, various integrations, and visual workflow logs.

• What new features and improvements are introduced in HighLevel?

  HighLevel has introduced advanced features such as custom objects, contact associations, import contexts, custom email reports, Google Drive media and integration, recurring tasks, enhanced dashboard, themes, comparison metrics, smart list views, ads manager, chat widget, virtual business support, quiz builder, prospecting tool enhancements, social comment automation, traffic driving features, blog post importer, WordPress templates, mega menus, webinar funnels, online listings expansion, and affiliate manager enhancements.

• What areas is HighLevel investing in to enhance user experience?

  HighLevel is investing in user experience and design for the app, niche-specific prioritization, program management for customer success, performance improvements, security enhancements, QA, documentation, support AI, Marketplace community, internationalization, and partnerships.

• What is HighLevel's current employee and customer base?

  HighLevel has over 1500 employees across 17 countries and serves 990,000 customers, empowering over 2.5 million businesses daily with leads, opportunities, and appointment bookings.

• 00:01 The co-founders and team of HighLevel talk about their company's growth, achievements, and future investments and improvements in user experience, performance, and security.
• 10:40 High level is investing in QA, documentation, support AI, Marketplace community, internationalization, and partnerships to enhance user experience and expand its offerings.
• 18:13 A heartfelt thank you to the audience for their partnership and support. Introducing numerous advanced features including custom objects, contact associations, import contexts and opportunities simultaneously, custom email reports, Google Drive media and integration, and more. Additional improvements like recurring tasks, enhanced dashboard, themes, comparison metrics, and customized group SMS.
• 24:30 A comprehensive update on new features and enhancements across various tools and capabilities in the platform, including smart list views, ads manager, chat widget, virtual business support, quiz builder, prospecting tool enhancements, social comment automation, traffic driving features, blog post importer, WordPress templates, mega menus, webinar funnels, online listings expansion, social planner updates, and affiliate manager enhancements.
• 31:23 The video segment covers various updates and enhancements to a calendar and workflow management system, including email templates, AI reputation management, appointment notes, multi-calendar support, various integrations, and visual workflow logs.
• 38:13 The video segment discusses various new features and integrations in the app, including analytics, email enhancements, sales-related updates, Ecom features, and payment integrations. These updates aim to improve user experience and provide more functionality for clients and businesses.
• 44:24 The platform offers native integrations for payments, new features for documents and contracts, enhanced invoicing options, expanded mobile payment capabilities, and improved product development. The focus on communities has led to the creation of new features and success stories.
• 52:04 A new public community called GoLabs is launched to drive traffic to communities. New AI products like Funnel AI, Workflow AI, Voice AI, and others are introduced. All AI products are bundled to create an 'AI employee' to handle various tasks. A demo of Voice AI is shown. The company's manifesto is shared, emphasizing speed, product delivery, customer care, and financial impact.