SOP Writing: 7 Steps, Templates, and Common Mistakes to Avoid
Key insights
- βοΈ Duplicate your template to make the process easier
- π― Choose the area of your business for the SOP
- β Creating Sops for processes that don't need them
- πΊοΈ Sops are like printed out Map Quest instructions
- π Creating Sops for processes that are immediately helpful
- π³οΈ Audience engagement through voting by commenting 'donut'
- π¨βπ¬ Roles of subject matter expert and SOP owner in creating SOPs
- π Options for SOP creation: writing or recording
- πΉ Use Loom or Google Meet to record the activity for the SOP
- π¬ Process the transcript using ChatGPT to format it as an SOP
- π Tweak the output from ChatGPT to create a written SOP
- π Make each step in SOPs an outcome of a given activity for clarity and effectiveness
- π« Avoid making SOPs too big (more than 8 steps) for easier maintenance and readability
- π Create modular and bite-sized SOPs for better flexibility and combinability, similar to mixing and matching recipes in a recipe book
- βοΈ Creating modular SOP with purpose, inputs, and outputs
- π Feasible details and FAQs
- π Reusing pieces to save time and effort
- β±οΈ Creating and updating SOPs should be quick and not overly detailed
- β Include space for FAQs for additional details
- π οΈ Encourage users to make edits and innovate on the SOPs
- π Version history for tracking changes and revisions
Q&A
What are the important considerations for creating and updating SOPs?
Creating and updating SOPs should prioritize quick and efficient processes. It's important to provide space for FAQs, encourage users to make edits and innovative contributions, and ensure that a version history is available for tracking changes and revisions.
How should SOPs be structured to ensure flexibility and reusability?
SOPs should be structured as modular and bite-sized documents, with each step being an outcome of the given activity. It's essential to avoid making SOPs too big, creating smaller, modular SOPs that offer better flexibility and combinability, much like mixing and matching recipes in a recipe book. Additionally, creating modular SOPs with clear purposes, inputs, and outputs facilitates reusability and saves time.
What options are available for creating SOPs?
There are two main options for creating SOPs: writing and recording. Recording can be done using tools like Loom or Google Meet, and the transcript can be processed using ChatGPT to format it as an SOP. The output can then be tweaked to create a written SOP.
What are the key steps in writing a standard operating procedure (SOP)?
The key steps in writing an SOP involve duplicating a template for convenience, selecting the relevant area of the business for the SOP, and ensuring that SOPs are created only for processes that truly require instructions. It's important to capture the start, stop, and key steps in the process, and to make each step an outcome, avoiding the creation of overly complex and lengthy SOPs.
- 00:00Β Learn to write standard operating procedures in 7 steps including a template, picking the right areas for SOPs, and avoiding common mistakes. Sops should be created only for processes that actually need instructions.
- 02:42Β This segment discusses the importance of audience engagement through voting, roles in creating standard operating procedures (SOPs), and the two options for SOP creation: writing or recording.
- 05:01Β Using Loom or Google Meet to record the activity, process the transcript using ChatGPT, and then tweak the output to create a written SOP. Capturing the start, stop, and key steps involved in the process is essential for writing the SOP.
- 07:32Β Creating SOPs (Standard Operating Procedures) should focus on making each step an outcome, avoiding making SOPs too big, and creating smaller, modular SOPs for better flexibility and combinability.
- 10:04Β Creating a modular SOP with purpose, inputs, and outputs. Feasible details and FAQs. Reusable pieces save time and effort.
- 12:43Β Creating and updating SOPs (Standard Operating Procedures) should be quick, with space for FAQs and room for improvement. Users should be encouraged to make edits and innovate, with version history available for tracking changes.