Key insights

• ⏳ People come to their beliefs at different times
• 🧠 Consider people's past experiences when understanding their beliefs
• 🙅‍♂️ Be mindful of not forcing beliefs or conversions onto others
• 📖 Understanding each person's story is important before making assumptions about their beliefs
• 🚶 Onboarding new employees requires understanding and meeting them at their own pace
• 🔄 Consistency is important for onboarding, not just intensity
• 🌱 Small actions can have a big impact over time
• 🤝 Consistency in small gestures is important
• 👔 Leadership is about consistently doing small tasks every day
• 📵 Putting the phone away makes others feel valued and important
• 💬 Small gestures like eye contact and genuine conversations are powerful in building a positive work culture

Q&A

• How can a culture of care and empathy be built within a team?

  Building a culture of care and empathy can be achieved through small gestures like eye contact and genuine conversations. Consistently practicing empathy and care can lead to a workplace where people feel valued and are motivated to contribute. Creating an environment where employees feel seen and heard can drive their commitment and dedication to business growth.

• How does phone usage affect interactions with others?

  Phone usage affects how people feel around us. Putting the phone away when with others makes them feel valued and important. On the contrary, having the phone out, especially placing it on the table, can signal that the person is unimportant. Being on the phone while with others can make them feel neglected.

• What does effective leadership entail?

  Effective leadership is about consistently doing small tasks every day. Small, easy actions can have a big impact, and regular daily habits are key to effective leadership. Demonstrating small, simple gestures can make a significant difference.

• What impact can small actions have in relationships and leadership?

  Small actions can have a big impact over time in relationships and leadership. Consistency in small gestures is important, and these little things add up to create meaningful connections. Consistency is crucial for building relationships and effective leadership.

• How should new employees be onboarded effectively?

  Onboarding new employees requires understanding and meeting them at their own pace. Consistency is important for onboarding, not just intensity. It's crucial to balance intensity with consistency in the onboarding process.

• What should be considered when understanding someone's beliefs?

  People come to their beliefs at different times, and it's important to consider their past experiences and stories before making assumptions about their beliefs. One should be mindful of not forcing beliefs or conversions onto others, and understanding each person's unique story is important.

• 00:00 Sometimes people need time to come to their own conclusions and beliefs, and it's important to consider their unique experiences and stories before making assumptions about their beliefs.
• 00:50 Consistency is key when onboarding new employees, and it's important to meet them where they are. Balance intensity with consistency.
• 01:35 Small actions can have a big impact over time, whether in relationships or leadership. Consistency and small gestures add up to create meaningful connections.
• 02:15 Leadership is about consistently doing the little things every day, like brushing your teeth, to make a big impact. It's the small, easy actions that matter most.
• 03:02 Our phone usage affects how people feel around us; putting the phone away when with others makes them feel valued and important.
• 03:54 Building a culture of care and empathy through small gestures like eye contact and genuine conversations can lead to a more engaged and productive team.