Key insights

• 💬 Mark Collier discusses ongoing SBIR research projects with HHS to address call and communication security for Next Generation 911
• 🚨 Focus on detecting issues like TDoS attacks, swatting, and robocalls, with TDoS being a major concern due to increasing frequency, sophistication, and impact on 911 and public safety organizations
• 🎯 Potential beneficiaries of the research include Next Generation 911, DHS program EC3, public safety organizations, sheriff's offices, and city offices with 311 and similar numbers that may transfer calls to 911
• 🔍 Research project to enhance 911 solutions with focus on TDoS detection, call control, and multimedia data analysis, involving deployment of passive SIP Probe, cloud service Orchestra One, and a modeling tool for 911 decision makers
• ⚠️ 911 communication systems need to detect and mitigate TDoS and other attacks, support multimedia, and provide detailed information to call takers and decision makers, with emphasis on comprehensive solutions for attack detection and call handling
• 🛡️ SecureLogix specializes in securing critical voice and communications for public safety, government, and enterprise, and is working on implementing 911 enhancements and researching multimedia support
• 📹 Multimedia content in 911 calls can worsen existing issues like TDoS and introduce new problems such as malware, necessitating solutions deployed in administrative networks and supporting TDM networks in public safety organizations

Q&A

• How do multimedia contents in 911 calls impact existing security issues?

  Multimedia content in 911 calls can worsen existing issues like TDoS and introduce new problems such as malware. SecureLogix's solutions are deployed in administrative networks with similar technology, providing support for TDM networks and offering assistance to organizations under attack by deploying relevant technology.

• What is the role of SecureLogix in the 911 and NextGen 911 space?

  SecureLogix specializes in securing critical voice and communications for public safety, government, and enterprise. They are working on implementing 911 enhancements and researching multimedia support for emergency communications, and aim to engage with 911 and NextGen 911 customers, as well as the DHS emergency communications division at EC3.

• Why do 911 communication systems need to support multimedia?

  911 communication systems need to support multimedia, including images and video, to provide detailed information to call takers and decision makers. This also helps in managing and prioritizing calls, potentially rerouting or terminating them, as well as addressing issues like spoofing and malicious content in various media.

• What is the focus of the research project for enhancing 911 solutions?

  The research project aims to enhance 911 solutions by focusing on TDoS detection, call control, and multimedia data analysis. It involves deploying a passive SIP Probe, utilizing a cloud service called Orchestra One, and building a modeling tool for 911 decision makers to accurately detect attacks and develop effective mitigation strategies.

• What technology does SecureLogix offer to address TDoS and sophisticated attacks on 911 organizations?

  SecureLogix offers technology to monitor and detect malicious calls on voice connections, specifically targeting TDoS and sophisticated attacks that disrupt emergency services and impact 911 organizations.

• Who can benefit from the ongoing research projects with HHS?

  Potential beneficiaries of the ongoing research projects with HHS include Next Generation 911, DHS program EC3, public safety organizations, sheriff's offices, city offices with 311, and similar organizations that may transfer calls to 911 for emergency services.

• What are the major security issues with Next Generation 911?

  The major security issues with Next Generation 911 include TDoS attacks, swatting, robocalls, and the increasing frequency and sophistication of attacks, which have a significant impact on public safety organizations and emergency services.

• 00:00 Mark Collier from Secure Logic speaks about ongoing SBIR research projects with HHS to address call and communication security for Next Generation 911, focusing on issues like TDoS attacks and the impact on public safety organizations, as well as potential beneficiaries of the research.
• 02:58 TDoS and sophisticated attacks are a growing issue for 911 organizations, with attackers targeting call takers and using voice over IP to disrupt emergency services. SecureLogix offers technology to monitor and detect malicious calls on voice connections.
• 05:43 A research project is being conducted to enhance 911 solutions, focusing on TDoS detection, call control, and multimedia data analysis. The project involves deploying a passive SIP Probe, a cloud service called Orchestra One, and building a modeling tool for 911 decision makers. The goal is to provide accurate attack detection and develop the best course of action for mitigation.
• 08:30 911 communication systems need to detect and mitigate TDoS and other attacks, support multimedia, and provide detailed information to call takers and decision makers. Existing vendors and providers lack comprehensive solutions for attack detection and call handling. Development includes TR level 9 and 8 solutions for public safety organizations and pilot deployments at large sites.
• 11:38 A company called SecureLogix has been in the business for 20 years, focusing on securing critical voice and communications for public safety, government, and enterprise. They are currently working on implementing 911 enhancements at pilot sites and researching multimedia support. They are interested in engaging with 911 and NextGen 911 customers, as well as the DHS emergency communications division at EC3 for deployment and communication security. The technology aims to address issues like swatting with the inclusion of multimedia in emergency communications.
• 14:47 Multimedia content in 911 calls can worsen existing issues like TDoS and introduce new problems such as malware. Solutions are deployed in administrative networks with similar technology, support for TDM networks, and assistance to organizations under attack.